Terms & Conditions
Effective Date: 01 Dec, 2024
Welcome to Al Mahboob International! By using our website, making a purchase, or interacting with our services, you agree to be bound by these Terms and Conditions. Please read them carefully. If you do not agree with these terms, you may not use our website or services.
1. General Information
- These Terms and Conditions govern the use of almahboobinternational.com, owned and operated by Al Mahboob International, and any transactions made through the Site.
- We reserve the right to update or change these terms at any time without prior notice. Any changes will be posted on this page, and the updated terms will be effective as of the date posted.
2. Product Information and Pricing
- While we strive for accuracy, all product descriptions, images, and prices are subject to change without notice. We make every effort to ensure that information on the site is accurate, but errors may occur.
- Prices are in [AED] and include applicable taxes, unless otherwise stated. Shipping costs are calculated during checkout and are added to the total price.
- In the event of a pricing error, we reserve the right to cancel or refuse any order. If this happens, we will notify you and issue a refund if payment was already processed.
3. Orders and Payment
- By placing an order on our website, you are making an offer to purchase products, subject to availability and acceptance by us.
- We accept payments through various methods, including credit/debit cards and other payment gateways. Payment must be completed in full before an order is processed.
- Once an order is confirmed, you will receive an email acknowledging receipt. This is not an acceptance of your order, but rather a confirmation that we have received it. Acceptance of your order will occur once the products are shipped.
4. Shipping and Delivery
- We strive to process and ship orders as quickly as possible. Shipping times vary depending on your location and the selected shipping method.
- Once your order has been shipped, you will receive a tracking number. Delivery times are estimates and may be affected by external factors such as weather or carrier delays.
- We are not responsible for any shipping delays or damages once the products have been handed over to the carrier.
5. Returns and Refunds
- Please refer to our [Refund Policy] for detailed information on how we handle returns, exchanges, and refunds.
- Items must be returned within the specified return window and in their original condition for a refund or exchange. Certain items may not be eligible for return, including personalized or perishable goods.
6. Intellectual Property
- All content on our website, including text, graphics, logos, images, videos, and software, is the property of “almahboobinternational.com” or its licensors and is protected by copyright and trademark laws.
- You may not use, reproduce, or distribute any content from the site without prior written consent.
7. Limitation of Liability
- We are not responsible for any direct, indirect, incidental, or consequential damages arising from your use of our website or products, including but not limited to loss of data, income, or damage to property.
- We do not guarantee that the website will be error-free or uninterrupted, and we will not be held liable for any technical issues that may occur.
8. Privacy
- Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal data.
9. Prohibited Activities
You agree not to:
- Use our website for any unlawful purpose.
- Engage in activities that could harm or disrupt the website or interfere with other users’ experience.
- Attempt to gain unauthorized access to any systems or networks related to our website.
10. Indemnification
You agree to indemnify and hold harmless almahboobinternational.com, its affiliates, and employees from any claims, damages, or losses arising from your use of our website, products, or services.
11. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
12. Contact Us
If you have any questions or need assistance with your return, please reach out to our customer service team:
- Email: info@almahboobinternational.com
- Phone: +971 6 535 2464